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Jobs failing 'not enough space on disk' yet there is 128gb free.

In our environment we backup our file server to a staging server via a network share. The share is NTFS. It has aprox 128gb free, the full backup has been done and it has successfully been doing incs...

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Backing up Symantec Enterprise Vault

Hi Everyone,We're starting down the road of moving customers over to ShadowProtect and there is one thing I need some help on - Symantec Enterprise Vault backups.  Vault is an enterprise email...

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Have months of incrementals - aren't they supposed to be getting removed?

Hi,I have servers being backed up and I use the Continuous Incrementals with a weekly full backup.  Essentially the default values when you set up a CI job.  When each full backup runs, isn't it...

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3B BSOD on VM

Hi,I'm hoping to just get some general feedback about if anyone else has experienced this problem because I can't currently pinpoint the cause.read more

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Associate new scheduled backup with existing full backup

Hi,We want to do an of site backup via a vpn to a nas drive. The backup via the vpn works perfectly but the problem is that the vpn is only 384kbs and doing a full backup via the vpn will take more...

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ImageReady and chkdsk

I've seen information out there on the Storagecraft site using ImageReady with the chkdsk command to verify the integrity of the images.  Unfortunately, I've never been able to have a successful chkdsk...

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Tools for determining what is causing incremental growth

I have a customer's server that's running Shadowprotect V5. This is an SBS 2011 server that is barely used, they don't even use exchange, don't use sharepoint.I shut off all logging in IIS and...

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Cannot open file smb://\\nas\sp\sfs\SFS-b002.spf (-31 A device attached to...

Cannot get full backups due to the following error.   This started happening after it was discovered that the NAS was full.  Files on the NAS were deleted and the backup jobs were reconfigured. read more

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VERY slow restore rates in StorageCraft Recovery Environment using vmWare

We have a server that is backing up using StorageCraft ShadowProtect v4.2.5. The server is 2003 Virtual Machine hosted within vmWare ESXi. Backup jobs perform tolerably well, however we wanted to test...

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Strange tmp file

I have a client running ShadowProtect Server 4.2.5. They are performing a nightly Full backup to a USB drive. A few days ago their backups started failing. I ran some tests and noticed that...

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Locked USB Drives

Hello,I have been using ShadowProtect with external hard drives for years.  I setup an icon on the desktop that users can use to eject the drives.  Within the last 6 months I have seen repeated issues...

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Are ShadowProtect Recovery Discs the same between Desktop and Server editions?

Hello All,The question is on the subject line.Also, it looks like the new RE disc of v5.0.3 does not have various boot options any more, such as Windows 2003, Windows 2008. Am I correct?ThanksJack

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Viewing backup schedule

Hello,When I edit a Job Schedule I can't see what it is.  There is a note that says "This is a custom schedule that cannot be displayed." Is there some where I can see what the schedule is?

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Chain broken, fails to verify full backup file

Hello All,We have a client where the backups of the D drive is failing. The error message in the log is:27-Jun-2013 11:10:13 service 504 verify failed on critical file: GLPEDS_HMO_D_VOL-b001.spfI was...

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.spi and .md5 files are from different dates

Hi, We are using shadowm craft shadow protect version 5.0.3 and while we do the monthly backups, the files for Eg: D_VOL-b001-i714-cd-cm-md5 and D_VOL-b001-i714-cd-cm-spi files are backed up at...

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cd-cm-md5 and cd-cm-spi files are from different dates

The cd-cm-md5 and cd-cm-spi monthly incrementel backup files are backed up at 2 different dates. Can you please let me konw if this is normal or backup process is wrong. 

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Backup Image can Quick Mount but Fails to complete Virtualboot

Hi,We having problem to virtualboot an image from windows2003 server (32bit) with it data partition. The image can be Quick Mount.Previously we manage to do it. But now, it hangs and will not boot...

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how to delete backup images as storage nearly full.

Hi Everyonei am a newbie and need you advice. I would to delete the backup image so that ca free some space. But i am not sure how to do it and which one to delete? can you guys give some advice? I...

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MYOB Backup Recommendations

Can anyone recommend how best to backup MYOB (Accountright Premier 19.7), which is installed on a 2008R2 Terminal server?We use continuous VSS backups for our other servers, but MYOB doesn't support...

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Shadowprotect Server - recommendations for rotating offsite hard drives

Hey Guys I'm building a new server for a client.I'm going to run Server 2012 with Hyper-V as the host and 3x-4x VM's all running Server 2012. I'll have about 600GB of data all up to backup.- I'm...

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